About Us
- We offer community care and support services for adults in the Norfolk region
- Our goal is to provide quality care services managed by highly trained and caring professionals
- We are a group of healthcare professionals, offering more than a traditional care provider
Types of Care
Personal Care
- Assistance in daily life activities
- Morning & Bedtime routine assistance
- Bathing, toileting and washing assistance
Domiciliary Care
- Cleaning in the house
- Washing and ironing the clothes
- Assistance in garden
Companionship
- Support with hobbies, crafts and other interests
- Provide companionship and conversation
- Assistance for appointments and travel arrangements
Practical Support Services
- Assistance with domestic tasks such as housework, cleaning, laundry etc.
- Shopping services
- Assistance caring for pets
- Advice to help keep people safe
We Believe Everyone Deserves a Quality Care
What Seniors Are Saying
Since moving my care to Medicap Healthcare, I have found myself being happier with less problems. They are second to none and feel like a family. Thank you for making my difficult life a happier one. Keep up the good caring work.
After string of unreliable private carers, we decided to go for Medicap, we were extremely impressed with the level of service provided. They are professional, reliable and offer a friendly service, for which we are very grateful.
Staff told us how they built trusting and supportive relationships with people, telling us about their preferences and personalities. They demonstrated that they knew people they cared for very well, and were able to tell us about their personalities, families and preferences.
There were enough staff to deliver the service effectively. Everyone we spoke with who used the service told us staff never rushed them and they stayed for their whole visit. At all times there was a member of staff 'on call' to allow for any last-minute changes.
We Care Like Family
Expertly-vetted Carers
We promise that every carer has a current enhanced DBS check and has worked in the pitch for at least two years. We talk to them in person, call their references, and ask for copies of their First Aid certifications.
Face to face interviews
You will also be given a short list of candidates you can meet in person. This is another step to make sure that the applicants are the best ones for you.
